Policies
Outdoor Events
Must be between 50 and 80 degrees, otherwise indoors.
Characters cannot enter wet or unpaved areas, including grass, garages, and driveways.
Overtime
If your characters stay 15 or more minutes over the allotted time, registrant will be invoiced for the additional time.
Weather
We do not reschedule on the basis of weather.
In the event of rain, please plan to move inside.
Preparation
Please provide some open space for the singing & dancing and a table and chairs for the glamour activity.
Deposits
A non-refundable deposit is required to secure the date and characters for every event.
The remaining amount is collected the day of the event.
Gratuity
Graciously accepted for exceptional performance.
Travel Fee
For events located over 30 minutes from Vienna, VA, a travel fee of $25 per character will be applied.
Character Arrival
We suggest having the characters arrive 30 minutes after your party start time so that any latecomers do not miss the royal arrival.